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Fire assembly points and roll call: how to plan and run them

The 36th Company·6 min read·Updated Oct 2026

Getting everyone out is half the job. The other half is knowing everyone is out. That is what the assembly point and the roll call are for, and they only work if someone planned them before the alarm sounded.

The rules behind this
Fire Safety Order 2005 · Art. 15Home Office Art. 50 guide · s.14Home Office offices & shops guide
The short answer

Choose a safe place outside, clear of the building and of fire service access. Sign it and tell everyone, including new starters and contractors. Name the person who counts and the person who talks to the fire service. And nobody goes back in until the fire and rescue service or the person in charge says so.

What the rules say

The Regulatory Reform (Fire Safety) Order 2005 never uses the words "assembly point". Article 15 requires the responsible person to establish procedures to follow in an emergency, including safety drills, and to nominate enough competent people to carry out the evacuation side of them. The Home Office guidance fills in the detail: the evacuation procedure should get everyone to an assembly point at a place of total safety, and your staff should be trained in it.

The Home Office guide to the Order adds three points that matter here. The procedures must include how the fire and rescue service are called and who will meet them on arrival. They must be such that people do not go back into the building until the fire and rescue service or those in charge of the building say they may. And in staffed premises you must nominate enough competent people to put the procedures into effect, which usually means fire wardens who help people out and check that their area has been cleared. Our guide to fire warden training covers the role.

Choosing the assembly point

The Order doesn't set distances or sizes, so this is a matter for your fire risk assessment. These are the points guidance and good practice most often make:

In a building shared with other organisations, the Home Office guide expects a single coherent fire procedure that all occupants know and follow. Agree one assembly arrangement with your neighbours, or at least make sure yours doesn't clash with theirs.

Who does what

Write the roles into your emergency plan, name a deputy for each, and make sure every shift is covered.

Running the roll call

The best list is the one that is current. Combine your staff rota, a visitor sign-in book, a contractor log and any agency staff booked on that day, and keep it somewhere you can reach from outside the building, such as a grab sheet by the exit or on a phone. Each warden reports who they have and who they couldn't find. The roll call lead then works out the gaps and passes them to the fire service contact: who is missing and where they were last seen.

Never send anyone back in to look. Searching is the fire and rescue service's job, and their best help is a clear name and a last known location.

When people can go back in

Not when the alarm stops. The Home Office guidance is that people don't re-enter until the fire and rescue service, or those in charge of the building, say so. Brief wardens to hold that line politely and firmly. Forgotten bags and ringing phones are the usual pressure.

Care homes, hospitals and blocks of flats are different

The same guide notes that in care homes and hospitals, progressive horizontal evacuation is normally used: people in the area of the fire are first moved sideways to an adjacent safe area on the same storey, not straight outside. In purpose-built blocks of flats a stay-put strategy may be adopted, where only the flat on fire evacuates. Your assembly arrangements need to match your evacuation strategy, and for people who can't leave unaided they need to link to a PEEP.

Mistakes to avoid

Test it in your drills

The Home Office guide says drills reinforce staff training and show how people will behave, whether they use the right routes, and how long it takes to evacuate. Time the roll call as well as the evacuation, and record both. See how often fire drills should be carried out.

Frequently asked questions

Does the assembly point have to be outside?

Normally yes, away from the building. The exception is where your evacuation strategy moves people to a safe area inside first, as in progressive horizontal evacuation in care homes and hospitals. Your fire risk assessment decides.

How many assembly points do we need?

There is no legal number. Small premises usually need one plus a back-up. Larger sites often use several, each with its own roll call lead, so that people can reach the nearest one from any exit.

Who takes the roll call?

Whoever your emergency plan nominates, usually a warden or manager with a deputy. What matters is that it is written down and practised.

Make the call yourself

Marshal Call puts you in the warden's shoes: the sweep, the refuge, the missing person at roll call, the request to go back in. Eight decisions, a few seconds each.

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Sources


This guide is for learning and applies to England & Wales. Always work from the current regulations and your own fire risk assessment; Scotland and Northern Ireland have equivalent regimes.